Thank you for shopping at Yoforevo! We want to ensure that you are completely satisfied with your purchase of electronic 3C peripheral products. If you have any questions or concerns about our Return & Refund Policy, please don't hesitate to contact us at yoforevo@gmail.com.
1. Returns
We accept returns within 7 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must provide proof of purchase, such as a receipt or order confirmation email, when returning an item.
2. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
3. Exchanges
If you need to exchange an item for a different one, please contact us at yoforevo@gmail.com. We will provide you with instructions on how to return the original item and place a new order for the desired item. Exchanges are subject to availability.
4. Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at yoforevo@gmail.com. We will work with you to resolve the issue promptly, either by providing a replacement or issuing a refund.
6. Contact Us
If you have any questions or concerns about our Return & Refund Policy, please contact us at yoforevo@gmail.com. Our customer support team is here to assist you and ensure that you have a positive shopping experience with Yoforevo.