Welcome to Yoforevo! We're committed to providing high-quality electronic 3C peripheral products to our global customers. Our Warranty Policy is designed to ensure that you have peace of mind when purchasing from us.
1. Limited Warranty
Yoforevo warrants that our products will be free from defects in materials and workmanship under normal use for a period of 30 days from the date of purchase ("Warranty Period"). This warranty is valid only for the original purchaser and is non-transferable.
2. Warranty Coverage
During the Warranty Period, if a product is found to be defective due to manufacturing defects or faulty materials, Yoforevo will, at its discretion, repair, replace, or refund the product free of charge. This warranty does not cover damage caused by misuse, abuse, accidents, unauthorized modifications, or normal wear and tear.
3. Making a Warranty Claim
To make a warranty claim, please contact us at yoforevo@gmail.com within the Warranty Period. You will be required to provide proof of purchase, such as a receipt or order confirmation email, along with a detailed description of the defect and supporting evidence, such as photographs or videos.
4. Warranty Process
Once we receive your warranty claim, our customer support team will review the information provided and determine the appropriate course of action. This may include troubleshooting steps, requesting additional information or documentation, or authorizing a return for repair, replacement, or refund.
5. Return Shipping
If a return is authorized as part of the warranty claim process, Yoforevo will cover the cost of return shipping for the defective product. Please follow the instructions provided by our customer support team for returning the item.
6. Exclusions
This warranty does not cover damage caused by improper installation, unauthorized repairs, or alterations, use of incompatible accessories, or any other circumstances not directly related to manufacturing defects or faulty materials.
7. Limitation of Liability
In no event shall Yoforevo be liable for any incidental, consequential, or indirect damages arising from the use or inability to use our products, even if we have been advised of the possibility of such damages.
8. Contact Us
If you have any questions or concerns about our Warranty Policy, please contact us at yoforevo@gmail.com. Our customer support team is here to assist you and ensure that you have a positive experience with Yoforevo.